TERMS OF SALES
1. GENERAL INFORMATION
2. THE USER
Access, navigation and use of the Site confer the condition of user (hereinafter referred to, without distinction, individually as User or jointly as Users), for which they accept, from the start of navigation on the Site, all the Conditions established herein, as well as their subsequent modifications, without prejudice to the application of the corresponding mandatory legal provisions where applicable. The User assumes his responsibility for the correct use of the Site. This responsibility will extend to: Use this website only to make inquiries and make legally valid purchases or acquisitions. Do not make any false or fraudulent purchases. If a purchase of this nature could reasonably be considered made, it could be canceled and the relevant authorities informed. Provide true and lawful contact information, for example, an e-mail address, a postal address and / or other information (see Legal Notice and General Conditions of Use). The User declares to be over 18 years of age and to have the legal capacity to enter into a contract via this Website. The User can formalize, at his option, with sala yayi the contract of sale of the desired products and / or services in one of the languages in which these Conditions are available on this Website. an e-mail address, a postal address and / or other information (see Legal notices and General conditions of use). The User declares to be over 18 years of age and to have the legal capacity to enter into a contract via this Website. The User can formalize, at his option, with sala yayi the contract of sale of the desired products and / or services in one of the languages in which these Conditions are available on this Website. an e-mail address, a postal address and / or other information (see Legal notices and General conditions of use). The User declares to be over 18 years of age and to have the legal capacity to enter into a contract via this Website. The User can formalize, at his option, with sala yayi the contract of sale of the desired products and / or services in one of the languages in which these Conditions are available on this Website.
3. PURCHASE OR ACQUISITION PROCESS
Duly registered Users can purchase on the Site by the means and forms established. They must follow the online purchase and / or acquisition procedure of www.salayayi.com, during which several products and / or services can be selected and added to the basket, basket or final shopping area and, finally, click on "order with payment due". Likewise, the user must complete and / or verify the information requested at each step, although during the purchase process, before making the payment, the details of the purchase may be changed. Then, the User will receive an e-mail confirming that sala yayi has received his order or his request to purchase and / or provide the service, that is to say the order confirmation. And optionally, you will also be notified by email when your purchase has been dispatched. Where applicable, this information may also be made available to the User via his personal connection area to the Site. Once the purchase procedure is completed, the User accepts that the Site generates an electronic invoice which will be sent to him by e-mail and, where applicable, via his personal space for connection to the Site. Likewise, the User can, if he wishes, obtain a copy of his paper invoice by requesting it from sala yayi via the contact areas of the Site or via the contact details indicated above. The User acknowledges being up to date, at the time of purchase, certain special conditions of sale which concern the product and / or the service in question and which appear next to the presentation or, where applicable, its image on its page of the Site, indicating, by way of example, but not exhaustive, and depending on each case: name, price, components, weight, quantity, color, product details, or characteristics, how they will be produced and / o cost of services; and recognizes that the completion of the purchase order or purchase materializes the full and complete acceptance of the specific conditions of sale applicable to each case. In addition, the User can consult in an exhaustive manner the Special Conditions of Sale which govern this Website at the following link: https://salayayi.com/fr/content/3-conditions-emploi Communications,
All purchase orders received by sala yayi through the website are subject to the availability of the products and / or that no circumstance or force majeure (clause nine of these conditions) affects the supply thereof and / or the provision of services. In the event of product supply difficulties or the absence of products in stock, sala yayi undertakes to contact the User and reimburse any sum that may have been paid as a sum. This will also apply in cases where the provision of a service becomes impossible.
5. PRICE AND PAYMENT
The prices displayed on the Site are final, in Euros (€) and all taxes included, unless due to legal requirements, in particular as regards VAT, a different question is indicated and applied. However, and unless otherwise indicated, the prices of the items offered exclude shipping costs, which may be incurred, which will be added to the total amount due to the time it takes to manage the shipping procedure by the User, and where he will consult the availability of shipping methods and costs and will freely choose the one that suits him best. Under no circumstances will the Site automatically add additional costs to the price of a product or service, but only those that the User has selected and chosen voluntarily and freely. Prices may change at any time, but any changes will not affect orders or purchases for which the User has already received an order confirmation. The accepted payment methods will be: Credit or debit card, PayPal and Bank transfer. sala yayi implements all means to guarantee the confidentiality and security of payment data transmitted by the User during transactions via the Site. As such, the Site uses a secure SSL (Secure Socket Layer) payment system. Credit cards will be subject to checks and authorizations by the issuing bank, if said entity does not authorize payment, sala yayi will not be responsible for any delay or failure in delivery and will not be able to formalize any contract with the 'User. Once sala yayi receives the purchase order from the user through the website, a pre-authorization will be performed on the corresponding card to ensure 5/15 that there are sufficient funds to complete the transaction. The debit on the card will be made when the shipping confirmation and / or confirmation of the service provided in the form and, if applicable, the established location is sent to the user. If the means of payment is Paypal, the debit will be made when sala yayi sends a confirmation of the order to purchase or acquire products and / or services to the User. In all cases, by clicking on "order with obligation to pay", the User confirms that the method of payment used is his own. Purchase orders or acquisition in which the User selects the bank transfer as a means of payment will be reserved for 5 calendar days from the order confirmation in order to leave sufficient time for the bank transfer to be taken into account by the payment system used. by sala yayi for the website. When the system receives the transfer, the order will be prepared and managed for shipment. By this means of payment, the User must ensure that he correctly enters the exact amount of the purchase order, as well as the account number and the reference of the transfer. In the event of an error, sala yayi will not be able to validate the order which will be canceled. User selects bank transfer as a means of payment will be reserved for 5 calendar days from the order confirmation in order to allow sufficient time for the bank transfer to be taken into account by the payment system used. by sala yayi for the website. When the system receives the transfer, the order will be prepared and managed for shipment. By this means of payment, the User must ensure that he correctly enters the exact amount of the purchase order, as well as the account number and the reference of the transfer. In the event of an error, sala yayi will not be able to validate the order which will be canceled. User selects bank transfer as a means of payment will be reserved for 5 calendar days from the order confirmation in order to allow sufficient time for the bank transfer to be taken into account by the payment system used. by sala yayi for the website. When the system receives the transfer, the order will be prepared and managed for shipment. By this means of payment, the User must ensure that he correctly enters the exact amount of the purchase order, as well as the account number and the reference of the transfer. In the event of an error, sala yayi will not be able to validate the order which will be canceled. When the system receives the transfer, the order will be prepared and managed for shipment. By this means of payment, the User must ensure that he correctly enters the exact amount of the purchase order, as well as the account number and the reference of the transfer. In the event of an error, sala yayi will not be able to validate the order which will be canceled. When the system receives the transfer, the order will be prepared and managed for shipment. By this means of payment, the User must ensure that he correctly enters the exact amount of the purchase order, as well as the account number and the reference of the transfer. In the event of an error, sala yayi will not be able to validate the order which will be canceled.
In cases where it is appropriate to make the physical delivery of the contractual good, the deliveries will be made in the following territory: Spain (Peninsula, Balearic Islands, Canary Islands, Ceuta and Melilla), European Union, Rest of Europe. Except for cases in which there are unforeseen or extraordinary circumstances or, as the case may be, derived from the personalization of the products, the purchase order consisting of the related products in each purchase confirmation will be delivered within the time period indicated on the website according to the shipping method chosen by the User and, in any case, within a maximum period of 30 calendar days from the date of confirmation of the order. If for some reason sala yayi could not meet the delivery date, it will contact the user to inform him of this circumstance and he can choose to proceed with the purchase by setting a new delivery date or to cancel the order with full refund of the price paid. In all cases, home deliveries are made on working days. If it is impossible to deliver the order due to the absence of the User, the order may be returned to the warehouse. However, the carrier would leave a notice explaining where the order is and how to have it delivered again. If the User does not show up at the place of delivery within the agreed time slot, he must contact sala yayi to arrange delivery on another day. In the event that 30 days have passed since your order is available for delivery and it has not been delivered for reasons not attributable to sala yayi, sala yayi will understand that the user wishes to withdraw from the contract and this will be considered resolved.As a consequence of the termination of the contract, all payments received from the User will be returned, with the exception of additional costs resulting from the choice by the User of a delivery method other than the cheapest ordinary delivery method offered by the Site. . , without undue delay and, in any event, within a maximum period of 14 calendar days from the date on which the contract is considered terminated. However, the user should keep in mind mind that the transport derived from the resolution may have an additional cost which may be passed on. For the purposes of these Conditions, it will be understood that the delivery has taken place or that the order has been delivered at the time when the User or a third party designated by the User acquires physical possession of the products, which will be accredited by means of the signature of the receipt of the order at the agreed delivery address. The risks that may arise from the products will be borne by the User from the date of delivery. The user acquires ownership of the products when sala yayi receives full payment of all amounts due in connection with the purchase or acquisition made, including shipping costs, or at the time of delivery, if it takes place in a while after full receipt of the amount payable per room yayi. In accordance with the provisions of Law 37/1992 of December 28 on Value Added Tax (VAT), purchase orders for delivery and / or supply will be considered to be located in the territory of application of Spanish VAT if L The delivery address is in Spanish territory with the exception of the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be that legally in force at all times depending on the specific item in question. In the same sense, and in accordance with Chapter I of Title V of Council Directive 2006/112 of 28 November 2006 on the common VAT system, order forms will be located, for delivery and / or provision, in this Member State of the European Union in which the address appearing on the order form is located and, consequently, the applicable VAT will be that in force in this Member State. For orders to the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT in application of the provisions of Law 37/1992 and Directive 2006/112, without prejudice to the application of the corresponding taxes and duties in accordance with the legislation in force. regulations in each of these territories. The User must take into account the fact that in these territories, there could be situations in which taxes and customs duties are applied and accrued at destination, in accordance with the regulations in force, and that these could be of their part. For the rest of the pitches, different from the previous ones, where the purchase orders will be located, for their delivery and / or provision, the regulations in force will be applied at all times; The User must take into account that this could generate the application and accumulation of taxes and customs duties at destination, in accordance with the regulations in force at the destination, and that these could be from him. For more information, the User must go to the customs office at the place of destination. accumulation of taxes and customs duties at destination, in accordance with the regulations in force at destination, and that these could be on his part. For more information, the User must go to the customs office at the place of destination. accumulation of taxes and customs duties at destination, in accordance with the regulations in force at destination, and that these could be on his part. For more information, the User must go to the customs office at the place of destination.
7. TECHNICAL MEANS TO CORRECT ERRORS
The User is informed that in the event that he detects that an error has occurred when entering the data necessary to process his purchase request on the Site, he may modify them by contacting sala yayi via the spaces contact information activated on the Site, and, where applicable, via those authorized to contact customer service, and / or by using the contact details provided in the first clause (General information). Likewise, this information may also be corrected by the User via his personal connection area to the Site. In all cases, the User, before clicking on “order with payment obligation”, has access to the space, basket or basket where his purchase requests are noted and can make changes. Likewise, the
In cases where the user acquires products on or through the owner's website, they are assisted by a series of rights, as listed and described below: Right of withdrawal The user, as a consumer and user, makes a purchase on the website and, therefore, you have the right to withdraw from said purchase within 14 calendar days without the need for justification. This withdrawal period will expire 14 calendar days from the day on which the User or a third party appointed by him, other than the carrier, took physical possession of the goods acquired on the Sala yayi Site or in the event that the goods that make up your the order is delivered separately, 14 calendar days from the day on which the User or a third party appointed by him, other than the carrier, has taken physical possession of the last of the goods comprising the same purchase order, or in the case of It is a service contract, within 14 calendar days from the date of signature of the contract. To exercise this right of withdrawal, the User must notify sala yayi of his decision. You can do this, if necessary, via the contact spaces provided on the Site or via: Sala Sarl Fred Aeroport / Mosquée Maliki Douala, Cameroon. 00237 694490688, firstname.lastname@example.org C / Pau Piferrer 134, 3-2 08914 Badalona / Spain 0034 655324264, email@example.com The User, whatever the means he chooses to communicate his decision, must clearly express and unequivocally that it is your intention to withdraw from the purchase contract. In any case, the User can use the model withdrawal form that sala yayi makes available as an attachment to these Conditions, however, its use is not compulsory. To comply with the withdrawal period, it is sufficient that the communication expressing unequivocally the decision to withdraw is sent before the expiration of the corresponding period. In the event of withdrawal, sala yayi will reimburse the User for all payments received, including shipping costs (with the exception of additional costs chosen by the User for a delivery method other than the cheapest delivery method. offered on the Site) without any delay and, in any event, no later than 14 calendar days from the date on which sala yayi is informed of the User's decision to withdraw. sala yayi will refund the user using the same payment method used by the user to complete the initial purchase transaction. This reimbursement will not generate any additional cost for the User. However, sala yayi may withhold said reimbursement until receipt of the products or items of the purchase, or until the User presents proof of their return, depending on the first condition fulfilled. The User can return or send the products to sala yayi at: Sala Sarl Fred Aeroport / Mosquée Maliki Douala, Cameroon. C / Pau Piferrer 134, 3-2 08914 Badalona / Spain And you must do so without undue delay and, in any event, no later than 14 calendar days from the date on which sala yayi was informed of the withdrawal decision. The User acknowledges knowing that he will have to bear the direct costs of return (transport, delivery) of the goods, if applicable. In addition, he will be responsible for the depreciation of the products resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods. The user acknowledges knowing that there are exceptions to the right of withdrawal, as indicated in Article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and users and other laws. By way of example and not exhaustive, this would be the case: personalized products; products that can deteriorate or expire quickly; Music or video CD / DVD without packaging, as factory sealed; products which for reasons of hygiene or health are sealed and have been unsealed after delivery. In this same sense, the provision of a service that the user could contract on this website is governed, since this same law establishes that the right of withdrawal will not assist users when the provision of the service has been fully executed, or when it was started. , with the express consent of the consumer and the user and with the recognition on their part that they are aware that, once the contract has been fully executed by sala yayi, they will have lost their right of withdrawal. Never, no refund will be made if the product has been used beyond the simple opening thereof, for products which are not in the state in which they were delivered or which have suffered damage after delivery. Likewise, products must be returned using or including all of their original packaging, instructions and other accompanying documents, as well as a copy of the purchase invoice. In the following link, you can download the model withdrawal form: https://salayayi.com/en/nous-contacter Return of defective products or shipping error These are all cases in which the User considers that, at the time of delivery, the product does not comply with the provisions of the contract or the purchase order, and that, therefore, you should contact sala yayi immediately and let them know the existing disagreement (defect / error) for them means or using the contact details provided in the previous section (Right of Withdrawal). The User will then be informed of how to proceed with the return of the products, and these, once returned, will be examined and the User will be informed, within a reasonable period of time, whether the refund or, where applicable, the replacement of the same. . Refund or replacement of the product will be made as soon as possible and in any event within 14 days from the date we send you an email confirming that the refund or replacement of the item non-compliant is appropriate. The amount paid for products that are returned due to a defect, when it actually exists, will be fully refunded, including delivery costs and any costs that the user may have incurred to make the return.The refund will be made by the same means of payment as that used by the User to settle the purchase. In any case, the rights recognized by the legislation in force at any time for the User, as consumer and user, will always be respected. Guarantees The user, as consumer and user, enjoys guarantees on the products that can be purchased through this website, in the terms legally established for each type of product, responding sala yayi, therefore, for the lack of conformity of this which is manifested within two years from the delivery of the product. In this sense, it is understood that the products comply with the contract provided that: they comply with the description made by sala yayi and possess the qualities presented therein; are suitable for the uses for which products of the same type are usually intended; and present the usual quality and performance of a product of the same type which is fundamentally expected of it. When this is not the case with regard to the products delivered to the User, the User must proceed as indicated in the Return of defective products or shipping error section. However, some of the products marketed on the website could have non-homogeneous characteristics as these arise from the type of material with which they were made and will therefore be part of the individual appearance of the product, and they will not be a default. On the other hand, the User may acquire a product from a brand or manufactured by a third party on the Site. In this case, and considering the User that it is a defective product, the User also has the possibility of contacting the brand or the manufacturer responsible for the product to find out how to exercise his right of legal guarantee directly against it during the two years following the delivery of the aforesaid products. For this, the
Unless otherwise provided by law, sala yayi will not accept any responsibility for the following losses, whatever their origin: any losses which are not attributable to a breach on your part; business losses (including loss of profits, revenues, contracts, anticipated savings, data, loss of goodwill or unnecessary expenses incurred); or any other indirect loss which was not reasonably foreseeable by the two parties at the time of the formalization of the contract for the sale of the products between the two parties. Likewise, sala yayi also limits its liability in the following cases: sala yayi applies all measures aimed at providing a faithful display of the product on the Site, however, it does not is not responsible for minimal differences or inaccuracies that may exist due to lack of screen resolution, or problems with the browser used or others of this nature. Sala yayi will act with the greatest diligence in order to make the product covered by the order form available to the company in charge of transport. However, it is not responsible for damage resulting from a malfunction of the transport, in particular for causes such as strikes, road blockages, and in general any other specific to the sector, which cause delays, losses or damages. product theft. Technical failures which, due to fortuitous or other causes, prevent the normal functioning of the service via the Internet. Lack of availability of the website for maintenance or other reasons, which prevents the availability of the service. Sala yayi uses all the means at its disposal in order to carry out the process of purchasing, payment and shipping / delivery of the products, however it is exempt from any liability for causes which are not attributable to it, under the circumstances. unforeseeable or force majeure. Sala yayi will not be responsible for the misuse and / or wear and tear of the products that have been used by the User. At the same time, sala yayi will not be responsible for any wrong return made by the user. It is the User's responsibility to return the correct product. In general, sala yayi will not be responsible for any failure or delay in the performance of one of the obligations assumed, when it is due to events beyond its control, that is to say in the event of force majeure, and this may include, by way of example but not exhaustive: Strikes , lockout or other protest measures. Civil unrest, revolt, invasion, terrorist threat or attack, war (whether declared or not) or threat or preparations for war. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster. Inability to use trains, boats, planes, motorized transport or other means of transport, public or private. Inability to use public or private telecommunications systems. Acts, decrees, laws, regulations or restrictions of any government or public authority. In this way, the obligations will be suspended for the duration of the force majeure and sala yayi will benefit from an extension of the period to fulfill them for a period equal to the duration of the force majeure event. Sala Yayi will implement all reasonable means to find a solution allowing him to fulfill his obligations despite the case of force majeure.
10. WRITTEN COMMUNICATIONS AND NOTIFICATIONS
By using this website, the user accepts that most communications with sala yayi will be electronic (e-mail or notices posted on the website). For contractual purposes, the user agrees to use this electronic means of communication and acknowledges that all contracts, notifications, information and other communications that sala yayi sends electronically comply with the legal requirements of the written form. This condition will not affect the rights recognized by law to the User. The user can send notifications and / or communicate with sala yayi through the contact details provided in these conditions and, where applicable, through the contact spaces on the website. Likewise, unless otherwise stipulated, sala yayi may contact and / or notify the
No waiver by sala yayi of any specific right or legal action or failure by sala yayi to require strict compliance by the user with any of its obligations shall imply, nor a waiver of other rights. or actions derived from a contract or the Conditions, it will not exempt the User from the performance of his obligations. No resignation of sala yayi from any of these Conditions or from the rights or actions derived from a contract shall take effect, unless it is expressly established that it is a resignation and that it is formalized and communicated to the User in writing.
If any of these Conditions were declared null and void by a firm resolution issued by a competent authority, the rest of the clauses would remain in force, without being affected by said declaration of nullity.
13. ENTIRE AGREEMENT
These Conditions and any document expressly referred to in them constitute the entire agreement between the User and sala yayi in relation to the object of the sale and replace any other agreement, agreement or promise. earlier agreed orally or in writing by the same parties. . The User and sala yayi acknowledge having consented to the conclusion of a contract without relying on any declaration or promise made by the other party, except as expressly mentioned in these Conditions.
14. DATA PROTECTION
The information or personal data that the user provides to sala yayi in the context of a transaction on the website, will be treated in accordance with the provisions of the privacy or data protection policy (contained, where applicable, in the notices legal and general conditions useful). By accessing, browsing and / or using the Site, the User consents to the processing of said information and data and declares that all information or data provided is true.
15. APPLICABLE LAW AND JURISDICTION
Access, navigation and / or use of this website and contracts for the purchase of products through it will be governed by Spanish law. Any controversy, problem or disagreement that arises or is related to the access, navigation and / or use of the website, or with the interpretation and execution of these conditions, or with the sales contracts between sala yayi and the user, will be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals.
16. COMPLAINTS AND CLAIMS
The User can send his complaints, claims or any other comments he wishes to make to sala yayi via the contact details provided at the beginning of these Conditions (General Information). In addition, sala yayi makes official complaint forms available to consumers and users, which they can request at any time from sala yayi, using the contact details provided at the beginning of these conditions (general information). Likewise, if a dispute arises from the conclusion of this purchase contract between sala yayi and the user, the user as a consumer may request an out-of-court settlement of disputes, in accordance with Regulation (EU) 524/2013 of the 'European Union. Parliament and Council. , of May 21, 2013, relating to the online settlement of consumer disputes and amending Regulation (EC) 2006/2004 and Directive 2009/22 / EC. You can access this method through the following website: http://ec.europa.eu/consumers/odr/. Last modification: July 11, 2020